[Ponte Alto] Recruitment

[Gary Wardell]

Hi,

Speaking as an IT professional, a properly setup mail server should treat aliases the same as real e-mail accounts.  That is to
say, the reliability of mail delivery should be the same for an alias and a real address.

If e-mail is being dropped or bounced erroneously, the matter should be referred to the mail server administrator.

Most mail servers maintain logs so that the reason for the miscreant behavior can be determined and corrected, provided the matter
is looked into before the logs are overwritten.

Regards,

Gary Wardell

> -----Original Message-----
> From: ponte-alto-bounces at atlantia.sca.org
> [mailto:ponte-alto-bounces at atlantia.sca.org]On Behalf Of egeorges
> Sent: Mon, May 07, 2007 11:19 PM
> To: ponte-alto at atlantia.sca.org
> Subject: Re: [Ponte Alto] Recruitment
>
>
> Greetings!
>
> Ponte Alto has a terrific track record with newcomers, and
> the Barony has
> grown by leaps and bounds over the past 5 years.  It's
> something we should
> all be proud of.
>
> Bianca's comments have raised an issue that we should perhaps
> consider.  The
> use of alias email addresses on the website is creating a
> problem in that
> the Kingdom server IS dropping some of the emails
> periodically.  (I know
> that this happens to my Kingdom alias from time to time as
> well.)  This
> causes some emails to not be returned, and some people, most likely
> newcomers, to have a negative impression of our Barony due to
> unresponsiveness that is in fact no one's fault.
>
> Perhaps what really needs to happen is a discussion regarding
> the pros and
> cons of the aliases we currently use on our website.  I don't
> know what the
> right answer is, what the appropriate balance between what we
> gain from
> using the aliases and what we lose in terms of assuring that
> every person
> who is interested in our group gets a prompt response.  What
> I do know is
> that the use of the aliases is creating an unintended and undesirable
> consequence.
>
> Rather than treat the issue as some kind of unavoidable
> burden, perhaps what
> we really need is to decide as a group (a) is this really a
> consequence we
> are willing to live with, and (b) are there steps that we can
> take that
> would deal with the issue?  What do we really get out of
> using aliases,
> anyway, other than some comforting symmetry between our
> website and our
> email addresses?  It may be a stupid question to ask, but
> maybe one worth
> asking.  I'm not technologically savvy enough to know what
> all the options
> are, but if the alias issue is unavoidable, perhaps we need
> some kind of
> notice on the website that helps newcomers understand that
> they should try
> more than once to contact us if they don't get a response
> within a certain
> timeframe.
>
> Ponte Alto has a track record of excellence with newcomers.
> But the true
> mark of excellence is not the ability to maintain your
> current proficiency
> -- it is the commitment to taking every opportunity to
> improve.  Yes, we're
> good at making sure newcomers get prompt responses.  But is
> this a place
> that perhaps we could improve?
>
> Just askin'
>
> Luce Antony Venus
>
>
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