[MR] Excellent service!

[Thorwulfgar Uvaerkaller]

let me tell you about those wonderful people.
this is one of many things I have heard about things being fixed in record time.

would it not be nice to send them something in return?
like a gift card or a card for all the hard work as we prepare to herd to Pennsic.
if that would happen I would love to be in the front line on this because they deserve so much.

those are wonderful peoples indeed.

Torgar

 
Fearlessness is better then a faint heart for any man who puts his nose out of  doors,The length of my life and the day of my death were fated long ago.

Thorwulfgar Uvaerkaller



________________________________
From: Roy B. Scherer <rscherer at lairhaven.com>
To: membership at sca.org
Cc: SCA-atlantia-marinus at yahoogroups.com; The Merry Rose <atlantia at atlantia.sca.org>
Sent: Tuesday, June 28, 2011 12:27 PM
Subject: [MR] Excellent service!

Unto the Gentles at the SCA Membership Services office:
    My wife recently renewed our memberships, and when we received the new Blue Cards I spotted an error in my Society name.
    I wrote to you on June 12th, explaining the error and requesting a new card with the correct data.  In that letter, I said that since Pennsic falls before the allowable response time from your office, I would hang on to the incorrect membership card.
    Today, June 28th, my corrected membership card arrived in the mail.  Assuming reaonable time en route both ways, that means that you must have read my letter, checked the records, corrected the data, and printed out/addressed/mailed the new card in about just about one week of working days -- all while dealing with what I'm sure is an increasing flood of work as Pennsic XL approaches.  So much for the idea that corporate bureaucrats are invariably slow, lazy, and inefficient!
    Thank you, my lords and ladies.  Well done!  VIVAT!
-- YIS,
-- Britton Morgan
-- #128742
-- mka Roy B. Scherer
end

        - - Roy B. Scherer
[529 High Street, Petersburg, VA 23803-3859;
  Roy:(804)382-5411; Sally (804) 767-0420]
============================================================
    "I have sworn upon the altar of god, eternal hostility
    against every form of tyranny over the mind of man."
        -- Thomas Jefferson
        -- Letter to Dr. Benjamin Rust, Sept. 23, 1800
============================================================

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