[MR] A suggestion - was: Re: The importance of pre-reg
Aedan Aylwyn
aedan at mindspring.com
Thu Oct 26 11:01:36 PDT 2006
> The problem with this is the refund.
>
> I usually pre-reg. and rarely cancel. The last time I cancelled (a least
> a week before the event), it took 6 months and several letters to get my
> money back. They were so nasty to me.
I'm sorry to hear about the bad experience. Should anyone else encounter
such a thing, keep in mind that there is an escalation chain. If you're not
getting a good response work your way up the chain:
- autocrat
- local seneschal
- regional seneschal
- Kingdom seneschal
All of these people are listed in the Acorn, both in print and on line.
Just make sure you give one level a chance to actually respond before you
escalate. The first thing each of them should do is turn around and ask you
"did you talk to the person before me?".
Aedan
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