[MR] A suggestion - was: Re: The importance of pre-reg

Aedan Aylwyn aedan at mindspring.com
Thu Oct 26 11:01:36 PDT 2006


> The problem with this is the refund.
> 
> I usually pre-reg. and rarely cancel. The last time I cancelled (a least
> a week before the event), it took 6 months and several letters to get my
> money back. They were so nasty to me. 

I'm sorry to hear about the bad experience.  Should anyone else encounter
such a thing, keep in mind that there is an escalation chain.  If you're not
getting a good response work your way up the chain:

- autocrat
- local seneschal
- regional seneschal
- Kingdom seneschal

All of these people are listed in the Acorn, both in print and on line.
Just make sure you give one level a chance to actually respond before you
escalate.  The first thing each of them should do is turn around and ask you
"did you talk to the person before me?".

Aedan




More information about the Atlantia mailing list