[MR] heraldry

[EoganOg at aol.com]

In a message dated 6/4/01 10:40:10 PM Eastern Daylight Time, ruttle at home.com 
writes:


> All I'm saying is this: Please find ways to make it easier for people to 
> have fun, get what they want and find satisfaction from the working with 
> the Heralds. It's all about customer service. 
> 

If you really think the submission process is that difficult, then please go 
find your local herald and ask him or her to explain it to you again, as many 
times as it takes.  I'm afriad that public outcries like this agaisnt the CoH 
and the submission guidelines are one of the reasons why a large segment of 
people think it is impossible to get their device or name passed and are 
afraid to try.

If you want to register your device, we ask that you use the proper forms 
that the CoH provides.  Why?  Becuase of the sheer volume of forms that we 
recieve, we *need* to have some kind of standard.  Imagine the headache if 
Golden Dolphin, at her LoI meeting, had to work with submissions scribbled on 
napkins, filled out on legal pads, submitted on floppy disk, scrawled on the 
back of a Cherrios box, etc.  How would submitters know what information the 
Heralds needed?  Image the number of needless returns, and imagine how long 
this would extend the submission process.  No, I think having a standard form 
to adhere to is great customer service.  Especially since these forms are so 
widely available.  Your local herald should have them.  Any at-large herald 
should have them.  If you can't find a herald, they are on line at the 
Atlantian Herald's page in.
http://herald.atlantia.sca.org

We ask that you fill these out best you can, color them in with color-fast 
mediums (such as the ubiquitously common Crayola markers, crayons, 
etc.--please note that there are certain mediums that Golden Dolphin will not 
allow because they have proven to be so completely unstable in coloration, 
but no list of "you must use this.")  If you are uncomfortable filling them 
out, your herald will help you.  A lot of heralds will take the time to do 
them for you.  Customer service?

The College of Heralds even tells you how many copies you need to submit.  
This is largely because it is easier for you to make 3 or 4 copies of your 
form than it is for Golden Dolphin to make 3 or 4 copies of 40 forms.

You give that to your local herald, with payment, and the CoH takes it from 
there.  the CoH does the work to ensure that your submission is a) 
heraldically correct, b) unique enough in design so as not to conflict with 
anyone else's device, and c) give it a proper blazon that describes the 
device you submitted.  All this, plus it will protect the uniqueness of your 
device by ensuring that no other device gets submitted that may conflict with 
it.  Yeah, it may take a few months, but again, remember we are all 
volunteers who do this because we like to.

And if ever you have questions about the submission process, please ask your 
local herald.  It's their job to help you understand them.  And they are 
published on line for all to read, very understandable.  You can access them 
any time.
http://herald.atlantia.sca.org/info/submisns.doc

BTW--Alanna, you do a great job. ;-)

Aye,
Eogan

Tighearn Eoghan Og mac Labhrainn, OPE, CP
Sacred Stone Pursuivant Extraordinary
Web Master et A&S Minister, Hawkwood
bard na hAlba agus Atlantia
-------------------------------------------------------------
WWW.ALBANACH.ORG
-------------------------------------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://seahorse.atlantia.sca.org/pipermail/atlantia-atlantia.sca.org/attachments/20010605/37c48117/attachment-0021.htm>